Shipping policy
OMEO Shipping Policy
Fast & Reliable Shipping
At OMEO, we are dedicated to ensuring your orders are shipped quickly and reliably. All orders are processed within 1-2 business days from our U.S.-based fulfillment centers, ensuring fast delivery to your location.
Shipping Options & Rates (Contiguous U.S.)
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Economy | 5-8 business days | $4.90 - $22.56 (based on weight) |
| Standard | 3-4 business days | $9.70 - $23.94 (based on weight) |
| Express | 1-2 business days | $18.66 - $33.48 (based on weight) |
- Note: Exact shipping costs are calculated at checkout based on the weight and destination of your order.
How Shipping Costs Are Calculated
- Weight: Shipping costs are primarily based on the total weight of your order.
- Additional Fees: Some items, such as those shipped to remote areas (Alaska, Hawaii) or containing special materials (e.g., lithium batteries), may incur additional charges.
Important Considerations
- Orders Over 20 lbs: For large orders, please contact us at omeo@omeo123.com for a custom shipping quote.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package through our tracking portal for real-time updates on its status.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at omeo@omeo123.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Customer Support
For any questions or concerns regarding your order or shipping, feel free to reach out to our support team at omeo@omeo123.com. We’re here to assist you!
Please Note: Shipping rates and delivery times are estimates and may vary depending on your location and any unforeseen circumstances. We aim to keep you updated in the event of delays.