Terms & Conditions

TERMS & CONDITIONS

Terms & Conditions

To ensure that this Hotel has publicness (is accepted by public) and provides a safe and comfortable stay to guests, the following rules need to be followed: Not abiding by these rules may lead to cancellation of stay and/or refusal to use the hotel facilities.
Further, if you happen to damage any equipment or fixtures inside the hotel premises, the Hotel reserves a right to charge you the full cost of the same.


  1. Full payment of the reservation must be made at check-in.
  2. No smoking in closed areas or near the rooms.
  3. We are not responsible for damage or loss of personal belongings.
  4. Damage will be charged (wine stains, burns, cuts, among others) that the guest may cause during their stay.
  5. We reserve the right of admission and permanence.
  6. We are not responsible for personal injuries caused inside or outside our facilities' installation, during the stay or transit in our facilities.
  7. Furthermore, we are not responsible for any situation caused in tours or walks outside our facilities.
  8. Do not use the guest rooms for purposes other than intended without authorization.
  9. Do not scream, sing loudly, or create loud noises by any other actions inside the Hotel or guest rooms, as it may disturb or annoy other guests staying in the Hotel.
  10. Refrain from engaging into gambling or acts that violate public order and morals inside the Hotel or guest rooms.
  11. Note that we may refuse stay to patients suffering from an illness that may cause discomfort of any kind to the other guests inside the Hotel.
  12. Do not leave your personal belongings in the passages or the lobby.

Cancellation Policies

Please read our cancellation policy carefully, as it is not common for us to make an exception for it. In order to avoid any misunderstandings, we would appreciate your paying attention to the following:


  • No refund is made.
  • Date changes will be made at least 14 days in advance.
  • If the guest cancels less than 3 days in advance, the advance payment will not be refundable.
  • If the guest arrives and decides to leave early, the paid nights will not be refundable.
  • In case the guest simply does not show up (and does not cancel in advance), the total price of the reservation will be charged and this will be non-refundable.


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