FAQS


General Information


  • What are the check-in and check-out times?

    Our check-in time is at 3:00 PM and check-out time is at 12:00 PM.

  • Is there a concierge service available?

    Yes, we offer concierge services to help guests with any questions or reservations they may need during their stay.

  • What languages do the staff speak?

    Our staff speaks English to better serve our diverse guests.


General Information


  • What are the check-in and check-out times?

    Our check-in time is at 3:00 PM and check-out time is at 12:00 PM.

  • Is there a concierge service available?

    Yes, we offer concierge services to help guests with any questions or reservations they may need during their stay.

  • What languages do the staff speak?

    Our staff speaks English to better serve our diverse guests.


Accommodations


  • What types of rooms are available?

    We offer a variety of room types, including standard rooms, deluxe rooms, and suites.


  • What are the room rates and are there any discounts available?

    Room rates vary depending on the room type and time of year. We offer discounts for AAA members, seniors, and military personnel.


  • What amenities are included in each room?

    Each room comes with a flat-screen TV, free Wi-Fi, a mini-fridge, and a coffee maker. Suites also include a separate living area and kitchenette.


  • What is the maximum occupancy per room?

    The maximum occupancy per room is it depends on the room available.



Services and Amenities


  • Is breakfast included in the room rate?

    Yes, breakfast is included in the room rate for all guests.


  • Is there room service available? What are the hours?

    Yes, we offer room service 24/7 for guests who prefer to dine in their rooms.


  • Is there a fitness center or pool available for guests?

    Yes, we have a fitness center and an indoor pool available for guests to use.


  • Is there a business center with printing and faxing services?

    Yes, we have a business center that offers printing, faxing, and other business services.



Policies


  • What is your cancellation policy?

    Our cancellation policy varies depending on the room type and time of year. Please refer to your reservation confirmation for more information.


  • What is your smoking policy?

    Our hotel is 100% smoke-free. Smoking is not allowed in any of our rooms or public areas.


  • What is your policy on children and extra beds?

    Children under the age of 18 stay for free with an adult. We can provide extra beds for an additional fee.


  • What is your policy on outside guests in the hotel rooms?

    For security reasons, we do not allow outside guests in the hotel rooms after 10:00 PM.


Share by: